Role overview:

Senior UX Architect
Waterloo - Hybrid Working
Full Time
Fixed Term Contract (12 Months) 
Grade 4
 
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

The Senior UX Architect plays a central role in shaping and delivering user experiences that are intuitive, inclusive, and aligned to both customer needs and business goals. Reporting into the Senior UX Manager, this role is responsible for managing the end-to-end UX design process across key digital journeys, translating insight and requirements into user-centered design solutions that improve the customer experience, and drive value to the business.

As a champion of best-practice design and customer-led thinking, the Senior UX Architect works closely with cross-functional teams across digital, product, content, and development to ensure experiences are consistent, effective, and continually optimised. The role combines delivering hands-on UX methods with design oversight and mentoring, helping to drive quality, consistency, and innovation across everything we create.

The Senior UX Arhictect also supports the wider UX leadership team by contributing to team planning, design standards, and the evolution of our UX maturity, making this a key role in elevating our overall 
customer experience.

Role overview:

• Own the end-to-end UX design process across specific digital journeys—translating insight,business requirements, and customer needs into effective, user-centred solutions.
• Create and deliver UX outputs such as journey maps, wireframes, prototypes, and interaction designs, ensuring solutions are intuitive, inclusive, and accessible.
• Collaborate closely with squads, product managers, UI designers, developers, content designers and analysts to shape experiences from concept to delivery.
• Use qualitative and quantitative data (e.g. user research, customer feedback, analytics) to inform and validate design decisions. 
• Ensure UX best practices, design principles, and accessibility standards are consistently applied across your work. 
• Present and communicate design ideas and rationale clearly to stakeholders, advocating for customer needs and user-first thinking. 
• Support usability testing and continuous optimisation of digital experiences through iteration, A/B testing, and performance analysis. 
• Mentor and guide junior UX designers where appropriate, providing feedback and helping build capability within the team. 
• Contribute to the wider UX function—supporting with planning, ways of working, and the development of a strong design culture.

Skills required:

• Expert knowledge of user experience (UX) design with a strong understanding of User Centred Design (UCD).
• Information architecture (IA)
• Experienced with different user research and testing methodologies, quant and qual, face-to-face and remote
• Visual design (UI)
• Interaction design (IxD)
• Power user of relevant wireframing, visual design and prototyping tools (e.g., Axure, Adobe Creative Suite, Sketch, InVision, etc.).
• Ability to confidently use analytics and insights to support design decisions

Experience required: 

• Relevant 3+ years UX design experience
• Portfolio demonstrating your UX process and how it resulted in products that people love
• Setting design principles and best practices
• Solid understanding of accessibility best practices
• Designing within brand style guides and design principles
• App design (beneficial)
• Ecommerce design (beneficial)
• Working understanding of Front-End Development
• Agile and lean methodologies

Competencies:

• Highly articulate with the ability to story tell, pitch and influence design rationale in a languageappropriate for your audience
• Excellent verbal and written communication skills
• Stakeholder management at all levels and cross functionally 
• Determined, motivated and curious to learn with a passion for design thinking and emerging UX trends 
• Coaching and design direction 
• Able to manage time, workload and multi-task under pressure 
• Experience working to strict deadlines and on different projects over a period of time 
• Resilience to a changing landscape and new ways of working skills

Why join us:

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. 

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we'll do our best to help.