Retail Management

See the big picture. See the big picture. See the big picture.

See the big
picture.

Inspire success in Retail Management.

Retail Managers at Currys are at the heart of everything we do. Bringing store visions to life, creating environments where employees can thrive and uniting customers with purchases that make their day. The role might be hugely varied, but it all comes back to our customers – and how we can help them get the best from the latest tech to make their lives simpler, smarter and more connected.

As one of our Retail Managers, you’ll transform the big picture business strategy into something flexible and unique for your store(s), bringing together colleagues passionate about their work. Playing a key part in our in-store recycling initiative too, your impact will reach even further.

Impact, big and small.

Whether you're the brains behind one store or twenty, your work is guiding our customers' experience of Currys. Getting it right means thinking on your feet, reacting to changes and keeping everything on track. Inspiring the team makes all the difference to exceeding customers' expectations.

Room to grow.

Support works both ways here. As much as all our Managers are giving it out, they're also receiving it from their teams and other Managers they work alongside. We'll back your goals and help you get where you want to be. Progress within your store or choose an even bigger opportunity elsewhere.

Leading the way.

The level of responsibility varies by role, but every Currys' Manager is more than their title. They lead and coach driven teams with a passion for great customer service. They’re an obstacle-removing entrepreneur working hard to get things right first time.

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Regional Managers.

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Regional Managers are responsible for a store portfolio (usually c.20 stores but varying by region) – their focus is translating national strategy into local level success and developing General Managers to be their best.

General Managers.

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General Managers are accountable for the overall performance of one store – inspiring Sales Managers, Operations Managers and the whole team, owning the store strategy and leading on creating a great customer experience.

Other in-store Management

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  • Senior Sales Managers
    Senior Sales Managers exist within our largest stores, working closely with the General Manager in driving the store's vision. From developing the team to analysing metrics to shaping long-term store strategy, there are many ways to make an impact.
  • Sales Managers
    Sales Managers are on the front-line, in store – coaching, inspiring and developing colleagues to make the magic happen for our customers, all while driving towards ambitious commercial targets.
  • Operational Excellence Managers
    Operational Excellence Managers lead the team taking care of the detail of tech retail – store presentation, cash and stock control and all things compliance. But it’s not just about leading a department, it’s about influencing across the store to put the customer first.
  • Customer Experience Managers
    Customer Experience Managers coach and influence the store team to ensure shopping feels smooth and easy for the customer – there’s close collaboration with our Contact Centre operation to ensure a seamless online, phone and in-store experience.
  • Business Customer Managers
    Business Customer Managers drive the team that add value and build trusted relationships with our business customers – encouraging them to meet the highest standards and exceed expectations.

But what’s it really like?

Nobody knows the Retail Management operation quite like the people making it happen. We asked some of the team to give us an insight into their role and how they do things.

Hannah's story | Tammy's story | Michelle's story

Want to experience the magic for yourself?

If you have strong people skills and proven experience of managing a team, the chances are you’ll be a good fit for Retail Management. Wherever you join us, we’ll help you make the most of your talent for connecting teams, coaching colleagues and achieving landmark commercial goals.

Keen to know more?

Search for your perfect role here.

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