Making one great call after another. Making one great call after another. Making one great call after another.

Making one
great call
after another.

Play your part in our Contact Centres.

Putting the human touch into technology doesn’t only happen in person. Our Contact Centre colleagues are crucial to build long-lasting relationships with our customers, handling their questions with expert care, so even more people can enjoy amazing technology.

Join this capable and supportive team and you’ll get to connect (and often reconnect) customers with products they love. You’ll be their first point of call (quite literally), helping them understand their tech and how it can make their life simpler and smarter. It’s rewarding work, making a customer’s day. And the amazing service you’ll provide will keep them coming back for more.

  • Loughborough.

    Our team in Loughborough focuses on our award-winning eCommerce subsidiary business, which includes both our Mobiles.co.uk and e2save.com brands. The team also supports the wider group across functions from direct sales campaigns to mobile operations.

    Find us at: Belton Road West Extension, Loughborough LE11 5HH.

Loughborough.

Our team in Loughborough focuses on our award-winning eCommerce subsidiary business, which includes both our Mobiles.co.uk and e2save.com brands. The team also supports the wider group across functions from direct sales campaigns to mobile operations.

Find us at: Belton Road West Extension, Loughborough LE11 5XH.

  • Warrington.

    Warrington is the home of our third-party insurance team, which handles HSBC Customer Claims, Complaints and Technical Support. Our Complaints and Claims Investigation teams, who resolve customer issues and investigate potential fraud, are also based here. We also support a wide variety of customers with their CarePlan queries in Warrington. Roles in Customer Service, First Line Management, Administration, Claims Management and Complaint Handling are typically available here.

    Find us at: The Point, 401 Birchwood Boulevard, Warrington, WA3 7WD.

     

Warrington.

Warrington is the home of our third-party insurance team, which handles HSBC Customer Claims, Complaints and Technical Support. Our Complaints and Claims Investigation teams, who resolve customer issues and investigate potential fraud, are also based here. We also support a wide variety of customers with their CarePlan queries in Warrington. Roles in Customer Service, First Line Management, Administration, Claims Management and Complaint Handling are typically available here.

Find us at: The Point, 401 Birchwood Boulevard, Warrington, WA3 7WD.

  • Poole.

    Our Poole team helps business customers make the right choice for their communication needs. The team focuses on providing top services and ensures they offer the right option at the best prices. And all with a great view of the sea. We have roles here in Telesales, Account Management, Administration, Connections, Customer Services, Commissions, Marketing, Finance and Management.

    Find us at: 6th Floor Merck House, Seldown, Poole BH15 1TW.

     

     

Poole.

Our Poole team helps business customers make the right choice for their communication needs. The team focuses on providing top services and ensures they offer the right option at the best prices. And all with a great view of the sea. We have roles here in Telesales, Account Management, Administration, Connections, Customer Services, Commissions, Marketing, Finance and Management.

Find us at: 6th Floor Merck House, Seldown, Poole BH15 1TW.

  • Sheffield.

    Colleagues at our Contact Centre in Sheffield work alongside our partners at Webhelp to handle more than 175,000 calls every week, plus thousands of social media messages every day. Roles are typically available in CarePlan Customer Service, Social Media, Correspondence, First Line Management and Operational Management. We often have roles available across our support functions too.

    Find us at: 2 Nunnery Square, Sheffield S2 5DD.

     

     

     

Sheffield.

Colleagues at our Contact Centre in Sheffield work alongside our partners at Webhelp to handle more than 175,000 calls every week, plus thousands of social media messages every day. Roles are typically available in CarePlan Customer Service, Social Media, Correspondence, First Line Management and Operational Management. We often have roles available across our support functions too.

Find us at:2 Nunnery Square, Sheffield S2 5DD.

  • Preston.

    Our dedicated team at Preston work alongside our partners at Webhelp and Capita to support a variety of customer channels, including Social Media and Trustpilot, as well as escalated Complaints.

    Find us at: Tulketh Mill, Balcarres Road, Preston PR2 2DY.

     

     

     

     

Preston.

Our dedicated team at Preston work alongside our partners at Webhelp and Capita to support a variety of customer channels, including Social Media and Trustpilot, as well as escalated Complaints.

Find us at: Tulketh Mill, Balcarres Road, Preston PR2 2DY 

Ready to apply?

Search for your perfect role here.