Role overview:
Assistant Product Owner (Checkout & Payment)
London
Currys London Campus at Waterloo
Permanent
Full Time
Grade 3
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
Currys is the UK’s number one omnichannel electrical retailer, on a mission to create the best Connected Customer experience. As part of our Product, Optimisation & Personalisation team, we use experimentation and continuous improvement to make our digital journeys easier, more personal and more effective for customers and colleagues.
As an Assistant Product Owner, you will support the delivery of our Digital Product roadmap. Working closely with Product Owners, Optimisation Analysts, Designers and Engineers, you’ll help turn customer insights and hypotheses into well-defined requirements and A/B test experiments that drive measurable improvements in customer experience and commercial performance.
This is an entry-level product role, designed to grow product capability while supporting hands-on delivery within an established optimisation framework.
Role overview:
As part of this role, you’ll be responsible for:
Product & Delivery Support
- Support the Product team in managing the functional product backlog, ensuring experiments, stories and tasks are clearly defined and prioritised
- Assist with writing user stories, acceptance criteria and experiment hypotheses aligned to product and business goals
- Help track the progress of experiments through delivery, analysis and learnings
Optimisation & Experimentation
- Support the setup and delivery of A/B tests and personalisation experiments across web and digital journeys
- Work with analysts and designers to help translate insights, data and research into testable ideas
- Help document experiment outcomes, learnings and recommendations to drive continuous improvement
Customer & Data Insight
- Assist in gathering and analysing quantitative and qualitative data
- Help map customer journeys and identify friction points and optimisation opportunities
- Develop a strong understanding of customer needs and behaviours across digital touchpoints
Ways of Working
- Participate in agile ceremonies including stand-ups, planning, retrospectives and showcases
- Collaborate day-to-day with cross-functional partners
- Support preparation of materials for stakeholder updates, sprint reviews and product read-outs
- Actively develop product management skills, optimisation knowledge and commercial awareness
- Learn and apply experimentation best practices, CRO methodologies and product discovery techniques
- Build confidence working within a product-led, data-driven environment
You will need:
- Strong interest in digital products, user experience & optimisation
- Experience of product delivery, digital, analytics or experimentation
- Analytical mindset with an interest in using data to inform decisions
- Clear communicator with good collaboration skills
- Comfortable working in a fast-paced environment
Desirable
- Retail / online background is desirable
- Exposure to checkouts & payments platforms (end-to-end understanding of cart, payment, flow and reconciliation)
- Fraud-management experience (identifying & mitigating transactional risk)
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:
- Holiday benefits - 25 days of annual leave (plus bank holiday entitlement)
- Life Assurance
- Competitive pension scheme
- Access to discretionary bonus
- Hybrid working; our primary Currys Campus is at Waterloo (WeWork)
Why join us:
Why join us:
Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
