Role overview:
Online Merchandiser & UX Executive
Currys Ireland Limited, 3rd Floor Office Suite, Omni Shopping Centre, Santry, Dublin 9, Ireland
40 hours per week
Salary €40,000 per annum
Monday-Friday 9am-5pm
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
The purpose of this role is to optimize and maintain the currys.ie website along with the online product range while bringing a commercial focus to all web activities.
Role overview:
As part of this role, you'll be responsible for:
- Guardian of the forward orders process online. Ensure this is updated daily with correct stock count and range.
- Bringing a commercial focus to all web activities to maximise the impact of the online sales channel. This must be reflected in the site look and feel.
- Ad hoc creation of site assets including banners (Adode Photoshop) and page templates (Amplience).
- Analysing analytics data to identify and action UX improvements.
- Must be a customer experience advocate by identifying any potential promotional blockers to the customer transacting online.
- Collaborate cross functionally with other internal departments including marketing, commercial, supply chain etc. to plan and deliver product launches and promotions.
- Reporting on promotional campaigns post execution. i.e. Learnings for next period.
- Support function for the web operations team for onsite customer escalations and any queries directed at the commercial team.
- Work with trading and acquisition teams to drive sales whilst managing margin within agreed envelopes.
- Ensure navigation and search are optimised to ensure key products and events are easy to find.
- Research our competitors to ensure our propositions are attractive vs market.
- Work with SEO colleagues to optimise product and category content for SEO.
- Ensure product imagery, descriptions and energy labels are correct, complete, in line with manufacturers’ guidelines (where applicable) and optimised for consumption by your customer.
- Be the online lead for key handset launches, liaising with trading, marketing, ecommerce and acquisition.
- Manage promotions and ensure pricing, promo tags and strikethroughs are displaying correctly.
- Report technical and UX issues and support with new development release testing.
You will need:
- At least 2 years experience in an eCommerce function
- Content management system (CMS) experience
- HTML and Photoshop skills are required
- Extensive merchandising experience. Know what works best for customers and conversion
- Confident with Analytics applications and to be able to derive actionable insights
- Proficiency in excel is a must
- Understands the business, customers and strong product knowledge
- Displays a genuine interest in technology and eCommerce. Be an early adopter in terms of gaining knowledge of industry innovations
- Ambitious, self-motivated and brings a passion to the role every day
- Problem solving and the will to find resolutions is an absolute must
- BA or Master level degree preferable
Why join us:
Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we'll do our best to help.