Vacancy ID:  40536

DESCRIPTION

Repair Technician Apprentice
Newark

£20,475

Permanent

 

This apprenticeship has a start date of January 2024

 

Our passion at Currys is helping everyone enjoy the latest tech. We’re proud of the service levels we provide for our customers – online, in-store or in their homes. And it’s all down to our people, 30,000+ capable and committed colleagues, learning together, growing together, making us amazing and celebrating the wins.

 

Join us as a Repair Technician Apprentice and become an expert in repairing electrical and electronic devices. Whilst gaining a nationally recognised qualification with Currys- Europe’s number one electrical and telecommunications retailer and services company.

 

Our Currys Repair Centre is the biggest in Europe and is all about ensuring a high quality service to our customers through strong standards of repair. As a Repair Technician Apprentice, you’ll be learning how to diagnose and repair electrical and electronic devices such as laptops, tablets and mobile phones. You’ll carry out replacement and repairs as well as diagnosing faults, always ensuring the customer stays at the heart of our business.

 

Two years’ expert training

If you’re passionate about how tech works – and you love helping people – it’s time to engineer an amazing career with us. On our two-year training programme, you’ll deliver first class customer repairs while gaining valuable qualifications.

 

What you’ll learn

  • We’ll train you to apply technical knowledge to diagnose problems and fix them for our customers. As you do this, you’ll work towards essential industry-recognised certificates. 
  • You will also learn how to interact with our customers through our revolutionary RepairLive service, helping to resolve their issues via a two-way video call as part of our Omi-Colleague development plan.

 

Taking it apart

You’ll be gaining functional, creative thinking and problem solving abilities. Expect to learn the theory and practice of repairing laptops, tablets and mobile phones.

 

Skills you’ll need

•            5 GCSEs grade A/9 – C/4 (ideally English and Maths at C/4) or equivalent e.g. Scottish Standard Grades or Nationals.

•            Excellent communication and customer service skills.

 

What you’ll get

A starting salary of £20,475 that increases after your first 12 months and also at the end of the college course based on successful completion of your apprenticeship. You truly will earn while you learn.

 

Amazing Prospects

Once you’re a fully qualified Repair Technician, you can choose to keep on developing your career in whichever direction you like – whether specialising in new technologies or working towards management.

You’ll also enjoy a great benefits packages, which includes countless discounts and even birthday surprises.

 

Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented [department] team and unbox your passion at the UK’s best-known retailer in tech.