Senior Manager Credit Portfolio Optimisation
Permanent Role
Hybrid - London Waterloo
This role will lead the P&L optimisation of Currys' embedded credit portfolio, ensuring we strike the right balance between lending growth and profitability. You will be the business expert on the risk vs. reward trade-offs that underpin credit decisions – spanning accept rate, pricing, product mix, credit risk, and supplier funding. Your work will guide how we structure credit offers, target customer groups, shape pricing and subsidy strategies, and respond to macroeconomic variables.
You will develop a strong partnership with the wider business and our lending partner to ensure credit is fully optimized in the context of the wider business strategy.
You will build the analytical engine and storytelling frameworks that help us understand performance, drive better decisions, and plan with confidence.
Role overview:
Lead Portfolio Optimisation Across Key Risk/Reward Levers
• Develop clear and actionable analysis across the core credit profit levers:
o Accept rate and customer quality
o Product and promotional mix
o Pricing and subsidy strategy
o Credit risk appetite
o Supplier funding dynamics
• Create frameworks to evaluate and rebalance the portfolio in response to commercial opportunities, economic conditions, and performance trends.
• Work in partnership with lending partner(s) to ensure alignment and optimisation
Build and Evolve Profitability Segmentation
• Define and maintain profitability segmentation across:
o Sales channels (online, store, app)
o Product categories
o Customer types (new vs. repeat, engaged vs. dormant)
o Use segmentation to steer where we invest in promotions, credit limits, supplier subsidy, and targeting efforts.
• Work with lending partner to ensure full alignment behind segmentation
Support Pricing, Supplier Funding, and Portfolio Strategy Decisions
• Provide robust analysis to support Quarterly Business Reviews, helping shape:
o APR and promotional pricing strategies
o Supplier funding asks and negotiations
o Portfolio-level decisions around credit limit increases, engagement strategies, and interest-bearing mix
• Evaluate the trade-offs between commercial growth and profitability at every stage of the credit journey
Portfolio Storytelling and Monthly Insight Process
• Build and embed a monthly credit portfolio pack that:
o Tracks optimisation against growth and profitability goals
o dentifies shifting dynamics in portfolio health
o Highlights actions across risk, pricing, mix, or supplier funding to improve returns
• Make the trade-offs visible and understandable for the wider business
Planning, Forecasting & Business Case Support
• Lead development of a credit portfolio forecast that reflects:
o Lending growth
o Revenue generation (interest, fees, subsidy)
o Credit losses and risk exposure
o Macro drivers like interest rates or inflation
• Feed your forecasting and insight into Finance-led budgets and support robust, data-led decision-making across all credit-related business cases.
Required Skills & Experience:
• Proven track record in credit portfolio management, analytics, commercial finance or pricing.
• Expertise in credit risk or embedded finance and understanding of how credit pricing, risk appetite, and promotions drive performance.
• Strategic mindset with strong attention to detail — able to zoom out to business trade-offs and zoom in on modelling accuracy.
• Strong communication and storytelling skills – able to influence decisions and simplify complexity.
• Proficiency in Excel, SQL, Power BI/Tableau (SAS or similar a bonus).
• Comfort working across Finance, Risk, Commercial and Data teams.
Why join us:
Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.