Lead Delivery Manager

Waterloo - Hybrid Working
12 Month Fixed Term Contract 
Full Time
Grade 5

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

Currys are seeking an experienced Product Information Management (PIM) Lead Delivery Manager with a strong background in retail and comprehensive experience in managing RFI (Request for Information) and RFP (Request for Proposal) processes. The ideal candidate will be responsible for delivering a PIM solution, collaborating with stakeholders, managing financial aspects of the solution, and understanding the full scope of the project, from requirements gathering to post-implementation.

Role overview:

As part of this role, you'll be responsible for:

•    Establish and lead a strong project governance approach and mobilise the appropriate resources to set up the project for success, including the necessary OKRs
•    RFI/RFP Management: Lead and manage the full lifecycle of RFI and RFP processes, including the creation of documentation, evaluation of vendor responses, working with internal teams to make recommendations for PIM solution vendors based on business needs
•    Stakeholder Management: Engage with cross-functional stakeholders (e.g., IT, marketing, product management, and operations) to understand business requirements and translate them into functional specifications for the PIM solution
•    PIM Solution Implementation: Oversee the design, development, and implementation of a Product Information Management solution that integrates with existing retail systems (e.g., ERP, eCommerce platforms, CRM)
•    Solution Analysis and Requirements Gathering: Oversee detailed business analysis to capture the complete scope of product information management needs and challenges. Supporting the BA lead to define the functional and technical requirements for the solution
•    Vendor Selection: Coordinate, evaluate and recommend PIM vendors that meet the company’s requirements for scalability, integration, and cost-effectiveness, based on input from tech strategy, the business, and your own experience.
•    Financial Management: Manage the financial aspects of PIM solution delivery, including budgeting, cost estimation, forecasting, and ensuring projects deliver within budget and timeline
•    Solution Design and Integration: Work closely with technical teams to ensure the chosen solution integrates seamlessly with the organization’s existing technology ecosystem, ensuring data accuracy and consistency across all channels

You will work with and oversee business change management activities including training and guidance to end-users and stakeholders to ensure successful adoption and use of the PIM solution. The role will support the change management processes to support the transition to the new system.

You will need:

•    Experience of implementing a PIM preferably in a retail environment
•    Demonstrable experience in leading and governing large scale and complex digital transformation projects, with high visibility and c-suite engagement
•    Takes ownership & accountability
•    Self-starter
•    Support the business case and secure the project budget
•    Demonstrable experience managing multiple work streams, resources, dependencies, risks, and issues to ensure smooth delivery
•    Manage scope, schedule, budget, quality, resources, communication, risks and proactively resolve any issues or conflicts that arise

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:

• Holiday benefits - 25 days of annual leave 
• Company bonus
• Private Medical 

Why join us:

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. 

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we'll do our best to help.