DESCRIPTION

Traffic Manager - CRM

Currys London Campus at Waterloo (LHO002)

Fixed Term Contract - 12 Months

Full Time

Grade 4

The Traffic Manager will play a pivotal role in Team CRM by providing operational support to a large team, with capacity planning and daily management of the end-to-end campaign process.  

This is a great opportunity for someone who wants to advance their career within a creative marketing department, growing team and a large retailer. Having a proven track record as a Traffic or Project Manager in a Marketing Department (client and/or agency) but also thrives in unlocking and delivering efficiencies in campaign delivery (utilising automation and workflow management tools where possible)

As part of this role, you’ll be responsible for: 
•    Developing and implementing campaigns and project workflows and procedures to enhance productivity. 
•    Supporting the campaign planning, delivery & execution of all CRM comms activity, working in close collaboration with the CRM department, agencies as well as wider internal stakeholders.
•    Identifying and addressing bottlenecks or inefficiencies in workflows, processes, and systems.
•    Being the main point of contacts for escalations and process clarification. 
•    Ensuring all steps of the campaign development & production process are followed and reviewed with the teams where necessary. 
•    Working with all stakeholders to optimise the overall process.
•    Champion agile design process and principles in team CRM (including coaching) 
•    Ownership of the build and management of the CRM roadmap and backlog

You will need:
•    To be able to thrive in a fast-paced retail environment 
•    To have an in-depth understanding of the End-to-End Marketing Campaign Process. 
•    To have proven experience in workflow management, project management
•    Strong organizational skills and attention to detail. 
•    Problem-solving skills and a proactive approach to addressing challenges. 
•    Experience working within CRM

We know our people are the magic ingredient in our success. That’s why we reward you with benefits that go deeper than just the day-to-day. Benefits that work for you, your lifestyle and your career. They include:
•    Hybrid working; arrangements will depend on your role and business requirements. 
•    You could be working from your primary Currys Campus, meeting and collaborating at a Currys regional workspace or working from home. 
•    Private medical insurance (dependant on grade)
•    Competitive pension scheme
•    Access to company bonus scheme
•    Life Assurance
•    Staff discounts and offers
 
Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented Marketing team and unbox your passion at the UK’s best-known retailer in tech.
#LI-Hybrid